About

Like you, we’ve grown frustrated watching carriers grow their networks while their customer service deteriorates.

At BridgeConnex, we believe that the quality of customer service should keep pace with technology that’s improving every day.

Created by telecommunications executives with a combined 50 years’ experience in the industry, BridgeConnex is uniquely poised to offer our clients the most innovative technology, at the most competitive prices, with support and service that is unmatched in the industry. We will design a solution that is fast and flexible and meets your specific company’s needs.

With access to the strongest telecommunications providers, and a reputation for excellence within the industry, BridgeConnex’s creative, visionary staff will work with you to build a network best suited to your company’s needs and budget.

No more dealing with the sales tactics employed by many carriers, or waiting for hours on end for help. BridgeConnex has the ability to diagnose and solve any problem. One point of contact, one simplified bill, leaving you more time to devote to your business.

Our company has been working with BridgeConnex for a little over a year now and we have been extremely satisfied. We were initially referred to them by our IT consultant to help troubleshoot issues we were having with our phone system in our office. None of the local service providers had been able to successfully implement reliable service that included the highly attentive customer service offered by BridgeConnex. We initially utilized them as a phone service provider using our previous technology but have since fully integrated with their services and hardware/software solutions. Our experience with sales, installation and the continued support we receive has exceeded our company’s expectations and we would be happy to recommend their service to anyone. Amanda Giglio

Administrative Coordinator, Bedford Commons

UEI looked to upgrade our phone system for several reasons. The system we we had was quite old, the cost of the service was what we considered a bit high for these times and we needed some additional features. We reached out to BridgeConnex and everything went great. They came on-site, assessed our situation, and proposed a complete solution. Once we agreed, the installation went smoothly and quickly. The training session was superb. Support after the install for questions has been excellent. We also realized a substantial savings.

Ann M. Bamber

Controller, United Electronic Industries, Inc

ListEngage is thrilled to have BridgeConnex as our telecommunications partner. The skills shown, and the help afforded all the way from configuring a solution to meet our needs, to helping us add additional endpoints, to offering us fast and accurate service has been superior. We would unconditionally recommend BridgeConnex to any size enterprise wanting to painlessly modernize their telecommunications.

Richard Strauss

Senior VP, List Engage

My experiences with Mike McDevitt have been fantastic. He always responds to my requests quickly and I have very much enjoyed working with him on any updates we need at Storiant. The service has been very good and transitions are smooth and painless. I would absolutely recommend BridgeConnex to others in our area.

My experience has been totally positive— Support communicates well, jumps on any problems or issues right away and is always there to help. Mike McDevitt has been my go-to guy form the start and he always thinks of everything, even ways to save money or improve services. BridgeConnex is an easy, cost-effective way to get VOIP services up and running in short order. Katie Ireson & Amy Berenson

Office Manager & Director of HR & Admin, Storiant

BridgeConnex helped us with the whole process of setting up the phone system in our lab 3 years ago — from designing the phone network, to picking the right phones, to installing and coordinating with our IT vendor. Everything went as planned, and we haven’t encountered any issues.

They have always been very responsive whenever we have any requests or questions.

We love our phones and the service BridgeConnex provides.

Ping Yip

Senior Architect, Software, ThermoFisher Scientific

We use BridgeConnex for our hosted PBX system and are thrilled with the service we get from them. Our Account Manager never fails to get back to me via email or phone quickly, no matter how small my request is or how long it takes him to give me the help I need. Our first introduction was a lengthy web conference call in which Mike patiently explained how the whole phone system worked and how to use the web application. Since then he has been readily available for “quick question” emails which took a lot longer than anticipated. Our company remains convinced that we are in great hands with BridgeConnex!

Carol E. Sapienza

Operations Officer, KGSS

I was looking for an enterprise telephone solution when we started a new company in 2013. Our primary criteria for selection were ease of implementation and administration, reliability and scalability, all at reasonable cost. BridgeConnex has worked out perfectly for us.

Steve Young

VP, Technology, FLX Bio, Inc

I wanted to thank you for coming to our rescue last year as we prepared to move into our new office. Perry Brulotte, our IT Consultant recommended you and we couldn’t be more pleased. BridgeConnex was reliable and communicated with us through the process. We found the exact telephone system that fit our company’s needs and you continue to be a phone call away whenever a question arises about features and service. Please feel free to send any potential customers my way if they need a recommendation, we couldn’t be more pleased with how easy and efficient you made the process.

Rhonda Gleason

Administrator, Boylston Properties

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